Wendy E. Mackay


e-mail: mackay@lri.fr
phone: +33 1 69 15 69 08
fax: +33 1 69 15 65 86
web: http://www.lri.fr/~mackay

in|situ| INRIA Saclay
LRI Bâtiment 650
Université Paris-Sud
91405 ORSAY cedex France

Research Projects

in|situ|, INRIA, FRANCE
Augmented Reality
Participatory Design,
and Situated Computing


As a research director at INRIA Futurs in France, I run a research group called in|situ|, with nine permanent faculty researchers, a dozen Ph.D. students and other Master's level and contract researchers. We are physically located at LRI, the Laboratory for Computer Science, at the University Paris-Sud, and are part of Digiteo, which is a collaboration between the University, INRIA, CNRS and other research organizations on the Saclay Campus. Our focus is on situated interaction. We have four main research themes: interaction paradigms, multi-disciplinary design methods, engineering interactive systems, and mediated communication.

University of Aarhus, Denmark
Situated Computing & Augmented Reality


As a visiting professor at the University of Aarhus, I was involved in several projects, involving both studies of users at work and the design of new technology. The CPN 2000 project, acomplete redesign of a tool for managing Coloured Petri Nets, provided a productive testbed for exploring how new, Post-WIMP interaction techniques can be integrated, taking the user's context into account. I also continued my interest in the situated use of paper, with field studies ranging from design firms, a toy manufacturer, and waste water treatment plants. I ran a new conference called DARE 2000 (Designing Augmented Reality Environments) that brought together AR researchers, social scientists and designers, to explore new ways of creating augmented reality technology that is grounded in real world, situated use.

Centre d'Études de la Navigation Aérienne & Université de Paris-Sud, France
Augmented Reality


Caméléon project: I managed a research project sponsored by the French research center on air traffic control (the C.E.N.A.). The goal was to study Paris air traffic controllers and prototype an augmented reality system that incorporated computer information into the existing paper-based flight strips. After completing a 4-month ethnographic study of team 9-W at the Paris (Athis Mons) en route control center, we conducted a year-long participatory design project involving controllers, researchers and engineers. Caméléon challenges numerous assumptions about the role of automation in air traffic control, particularly with respect to use of physical artifacts such as paper flight strips. Rather than replacing them with more-difficult-to-use simulated versions on a monitor, we explored a design space of different technological approaches, creating various"augmented flight strips". The goal is to preserve the existing, highly successful work practices of the controllers, while giving them a simple and effective way to take advantage of new computer-based tools and communication systems. We have published four articles on different scientific and technical aspects of the project and are continuing data analysis in preparation for a book on augmented reality and air traffic control.

Rank Xerox EuroPARC, England
Distributed Multimedia & Interactive Paper


EuroCODE project: Proposed and received 3-year ESPRIT research grant for 710,000 ECU (over $1million US). Managed research team involved in both user studies and technology development. Supervised ethnographic studies of users: WAVE project (examined communication between central design center in England and manufacturing center in the Netherlands) and EuroCODE (examined communication and work practices of engineers building the world's longest suspension bridge, in Denmark). Developed scenario-based design process for incorporating input from users into software design through use of scenarios and technology workshops.

Managed the design of a number of technical innovations, including: Video Mosaic (which permits paper storyboards to act as the interface to an on-line video editor), EVA II (a stream-based editor for managing and analyzing temporal data, particularly video), Ariel (engineering supervisors use paper engineering drawings as their interface to a media space, on-line computer system, and as a method of sharing informal annotations), Digital Drawing Board (permits hand-drawn 2-dimensional sketches to be projected as 3-dimensional drawings), WAVE (a media space between design engineers in England and manufacturing engineers in the Netherlands). Chaired a workshop on Augmented Reality (1993) at MIT and proposed and co-edited an award-winning special issue of CACM on Augmented Reality (voted best special issue of a research journal, in any discipline, by the American Association of Publishers).

MIT Sloan School of Management & Project Athena
Electronic Communication


Designed and conducted a two-year study of the Information Lens, which allows users to create rules that filter their electronic mail. Designed, collected and analyzed automatically-collected use data and conducted a series of interviews; published results. Applied the results in the iterative design of a general-purpose message filter and annotator, called Argus, funded and distributed by the Open-Software Foundation. Designed and managed the development of a prototype multi-media message system, called Pygmalion, with distributed video and smooth integration between public and private messages.

MIT Project Athena
Video Analysis


Designed a research methodology and system (EVA, the Experimental Video Annotator) for capture and exploratory data analysis of video research data. Chaired workshop on Video as a Research and Design Tool. Guest editor of special issue of SIGCHI Bulletin based on workshop. Developed iterative design techniques that were applied to award-winning educational software.

Digital Equipment and MIT's Laboratory for Computer Science
Multimedia Educational Software


Conducted experiments on intelligent tutoring systems and problem-solving strategies. Involved in iterative evaluation of the Boxer language at MIT and design of a multi-media version at Digital. Managed design and development of the Navigation video database project (which later became the Muse system at Project Athena), Video Boxer, a generalized Wizard of Oz prototyping tool and an Object-oriented multi-media database. Managed initial design and pre-product development of the authoring language Producer, Digital's multi-media authoring language. Programmed a computer-based instruction program generator and managed the development of over 30 CBI courses running on: PDP-8, PDP-11 (RT-11, RSTS-E, RSX), Rainbow (CPM), PDP-20 (Tops 20), and VAX (VMS) systems. Designed and programmed EDTCAI and VMSCAI, Digital's top-selling computer-based education course.

University of California, San Diego and Northeastern University
Experimental Psychology


Introduced original methods to investigate learning of associates not previously considered susceptible to investigation with behavioral techniques. Doctoral dissertation proposal approved, two of four experiments completed. (Funded by NIH pre-doctoral grant. Thesis Advisor: M. Sidman.) Master's Thesis: Conducted experiments on pre-linguistic cognitive behavior in human children and rhesus monkeys. (Thesis Advisor: M. Sidman.) Honors Bachelor's Thesis: Study of behavioral contrast in pigeons. (Thesis Advisor: B. A. Williams.)

Professional Activities
Chair: ACM/SIGCHI (1989-1993). ACM Publications Board (1991-1993). ACM SIGBoard (1991-1993). ACM Nominations Committee (1993). INTERCHI'93 Financial Advisor. ACM/SIGCHI Secretary/Treasurer (1987-1989). Video Chair: CHI '86. Co-founder & Chair, Greater Boston Chapter of ACM/SIGCHI.

General Conference Chair: ACM CHI 2013 (Paris). Conference co-chair: ECSCW '05. Program Chair: ACM DIS'02. Conference and Program chair: DARE 2000. Program Chair (applications track): ACM Multimedia '99. Technical Program Co-Chair: CHI'94. Area Chair: CHI 2009, CHI 2010. Program Co-Chair: Workshop on Scenario-Based Design, CWCW'94. Program Co-Chair and Keynote speaker: Montpelier '93 Conference on Virtual and Augmented Reality. Program Co-Chair: Workshop on Augmented Reality (1993). Multi-Media Communication Chair: ACM/SIGGRAPH '89. Program Chair: Video as a Research and Design Tool (1989).

Program Committees: CSCW'10, UIST'10, UIST'08, UIST'07, CHI'07 Doctoral Consortium, CSCW'06, CHI'06, NORDICHI'06, CHI'05, UBIMOB'05, Critical Computing '05, Less is More '05, AVI'04, CSCW'02, UIST'02, AVI'02, Ubicomp'02, NordiCHI'02, ECSCW'01, DIS'00, CHI'00, CSCW'00, ECSCW'99, IWAR'98, CHI'98, Multimedia '98, ErgoIA'98, IHM'98, DIS'97, CHI'97, CHI'96, CSCW'96, Multimedia'96, CHI'95, Multimedia'95, CHI'94, CSCW'94, CHI 92, CHI'91.

Editorial boards: ACM/TOCHI (Trans. Computer-Human Interaction), IJHCS (Int. Jal. Human-Computer Studies), RIHM (Revue d'Interaction Homme-Machine), Multimedia Systems, ACM Interactions, ACM/TOIS (Trans. Office Information Systems).

Reviewer: IEEE Software, Communications of the ACM, Journal of Educational Computing Research, Advances in Human-Computer Interaction, Computers in Human Behavior, SIGGRAPH User Interface Forum.

Honors, Fellowships and Awards
ACM SIGCHI Academy. Phi Beta Kappa Honor Society, Honors Psychology B.A., magna cum laude, California Scholarship Federation, National Honor Society, Provost's Honor List, U.C.S.D., Northeastern University Fellowship, Digital Equipment Corporation GEEP Scholarship. CACM'93 Special Issue: American Publishing Association award for best special issue of a journal in any field. Certificat de langue française, niveau supérieur B, mention bien, Université de Paris, Sorbonne.

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